15+ Shopify Shipping Policy Templates: Templates & Tutorials

Sometimes retailers are so focused on finding ways to increase orders that they forget to build customer trust. Creating trust for customers is one of the effective ways to increase sales for stores. Only when customers feel secure with your store will they decide to purchase and return next time or not.

A Shopify Shipping Policy page is a great way to increase trust in your customers. When purchasing, customers can know the delivery route, return policies and shipping-related issues.

It is considered a guarantee of your store's transparency and makes customers feel right when choosing your products.

In this blog, we will guide you in detail how to create Shopify Shipping Policy and suggest you some beautiful templates for your reference.

Before going into the details, make sure you have built an eCommerce store on Shopify!

What is Shopify Shipping Policy?

The shipping policy is a legally binding document that outlines the terms and conditions set forth by the seller/shipper for delivery to the customer and the requirements that must be met if the order is returned.

The shipping policy provides customers with the necessary terms and conditions regarding shipping and delivery, so it serves as a trust-building tool with your customers. Here are some must-haves in the shipping policy:  

- Shipping Costs: When you include Shipping costs in Shopify's shipping policy, your customers can easily determine the full cost of their purchases accurately. The minimum cart value specified in the Shipping Policy is required if you offer free shipping for your items.

- Restrictions: Any shipping restrictions you may have must be made clear in the Shopify Shipping Policy. Your carrier partners might not ship to certain pin codes or nations, or they might require a specific format for the address in order to execute the purchase.

- Shipping Methods And Delivery Times: It is preferable to detail the costs and the variations in these techniques in the shipping policy if you have a choice of several delivery options and deadlines. To more clearly show the differences in the arrival times and prices of the various shipping options, utilize a tabular format.

[ecom-global-block]ecom-shopify-trial-block[/ecom-global-block]

- Lost/Damaged Shipment: The logistic supply chain includes shipping and delays. Use your shipping rules to inform consumers about how to get in touch with you and to promptly update them on their orders. You provide the criteria for the cargo to be labeled as damaged in the case of damaged shipments. 

- Rules For International Shipping: If you cater to a worldwide consumer base, you must include the relevant information and procedures for importing your goods to the most popular nations.

- Return And Exchange Information: If you offer a return or exchange service on your platform, you should address the terms and conditions for product returns and exchanges. You must cover many bases in the return policy, such as eligibility and time frame for the return/exchange, the cost of reverse logistics, and so on.

Benefits of Shipping Policy on Shopify store

1. Provide detailed information about shipping

Most customers often search for shipping policies every time they need to know more about shipping information. This helps them know more about shipping costs, available shipping options, processing times, payment methods and delivery deadlines before placing an order.

2. Provide other store's policies

The shipping policy pages show important store policies regarding returns, damage, foreign exchange, international transactions and so on. As a result, customers can check the return policy before placing an order and ensure profits for businesses.

3. Make Your Online Store Legit and Trustable

The privacy policy page makes your e-commerce store legit, trustworthy, and transparent. Customers will be pleased with the transparency of the delivery process and schedule in your shipping policy. And the chances are high that they will come back to buy again the next time.

4. Improve Customer Loyalty

Consistently updating your Shopify shipping policy page and trying to enhance your shipping procedure can build client loyalty. It is a factor that influences whether your new consumer will return.

How to add shipping policy on Shopify store?

Step 1: Log in your Shopify store

- If you don't already own a Shopify store, you need to sign up for Shopify and build a basic Shopify store.

- Log in to your online store using your registered email and password.

Step 2: Open Store Policies

On the main page, click the Settings button, then choose Policies.

Step 3: Write Shipping policy content

In Policies, you can enter your store policies directly or choose to create from a template (if you already have one). 

Remember to customize and edit the template copy to represent the ideas of your online store. Furthermore, the on-page content editor includes extra formatting options to help you design your regulations to your liking.

Step 4: Review and save 

Check all the content you have entered into Shipping Policies, then click Save to finish editing

Creating Shopify Shipping Policy by EComposer 

Want a professional-looking Shopify shipping policy page without hiring a developer or touching a single line of code? EComposer makes it surprisingly simple.

EComposer Page Builder is one of the top-rated Shopify page builder apps trusted by thousands of merchants to build stunning, conversion-friendly pages. From landing pages to product pages and yes, even policy pages like Shipping, Returns, Contact, and About Us, you can do it all using drag-and-drop tools.

Here’s how to create your Shopify Shipping Policy Page in just a few steps:

Step 1: Install EComposer

• Go to the Shopify App Store and search for “EComposer Landing Page Builder”
• Click “Add App”, then follow the prompts to install it into your store
• Once installed, find EComposer under your “Apps” tab

Step 2: Start Building Your Policy Page

• Open EComposer from your Shopify admin
• Click the “Start Building” button in the top-right corner

• Choose a “Blank Template” to build from scratch or select a ready-made Policy page layout from the library.

• Click “Next”, give your page a name (like Shipping Policy), then hit “Start Building.”

Step 3: Customize the Page Your Way

In the EComposer editor, you can create your page by choosing Freeform layout or Structured layout.

Otherwise, you can use a template from EComposer's unlimited template collection below.

Once you have selected a policy template, it is time to customize it.

• Hover over a section and click any sections to open editing tools.
• Use the right sidebar to update the content, adjust formatting, and modify styles such as font and color.

• Add or rearrange sections or elements using EComposer’s drag-and-drop interface.

EComposer 3.0v allows you to create sections by entering the desired prompt.

• Click the AI icon in the bottom left corner of the editor.

• Follow the steps to create a section.

Step 4: Save and Publish the Page

• Once you’ve reviewed and finalized your content, click “Public” at the top right.
• Select “Save & Publish” to make the page live on your storefront.

15+ Shopify Shipping Policy templates

Contact Us 7

Template: Contact Us 7

The glow-style map markers enhance the visual storytelling, emphasizing global presence. This template immediately catches the eye with a stylish, dark-themed world map as a hero background.

Strengths

• High visual engagement with the global map and dark mode.
• Clear branding voice—the “Hello!” intro is friendly and modern
• Strong structure of contact methods + branches + form.
• FAQ link integrated—reduces redundant inquiries
• Multiple social options are presented cleanly.

Vince Contact Us

Template: Vince Contact Us

The template has a polished and professional appearance. The embedded Google Map provides a modern, location-aware touch and gives visitors confidence in the brand's physical presence. Clean fonts and minimalist icons support a strong visual aesthetic, while the soft background texture adds just enough personality without being distracting.

Strengths

• Strong credibility via embedded map and full contact details.
• Dual-contact method (form + direct email/phone) improves accessibility.
• Good use of hierarchy—users immediately see where and how to reach the business.
• Clear call to action ("Send" button) and responsive layout.

Contact Us 6

Template: Contact Us 6

The template offers a strong visual presence. The use of a dark theme with a subtle space/starry background provides a modern and tech-savvy look, enhanced by the glowing purple gradient and clean white typography. The bright CTA buttons (e.g., “Subscribe”) offer a nice contrast that draws attention effectively.

Strengths

• Modern and engaging visual style
• Clearly segmented contact methods
• Strong CTA for newsletter 
• Responsive layout elements (assumed based on Shopify framework)
• Excellent dark mode implementation

Contact Us 5

Template: Contact Us 5

The template features a clean, modern design with generous white space and soft grayscale tones, making it visually appealing and easy on the eyes. The purple and magenta accents (especially in buttons and headings) add a touch of personality and energy, aligning well with tech or modern retail brands. Icons are minimalistic and well-placed, helping guide the eye without overwhelming the layout.

Strengths

• Mobile-responsive and accessible design
• Clean and intuitive UI
• Quick access to contact info and FAQs
• Newsletter block is non-intrusive but well-highlighted
• Visually consistent with modern eCommerce trends
• Elegant use of typography hierarchy

Help Center

Template: Help Center

This template immediately feels user-first and approachable. The gradient background adds energy without distraction, while large icons and intuitive buttons make it friendly and modern. It has a tech-savvy aesthetic with a clear focus on accessibility.

Strengths:

• Clear CTAs for Order Tracking & Returns
• Search bar boosts UX for large help centers
• Contact options (call, email, chat, message) increase 
• Clean, consistent iconography and layout

About us

Template: About us

This template has a clean and modern aesthetic with clear spacing, bold section headers, and consistent placeholder imagery. The “Meet the Team” section adds a human touch and balances the layout nicely.

Strengths

• Modern, clean layout: Easy on the eyes and highly navigable.
• Section variety: Balances content and visuals well.
• Team spotlight: Builds brand trust and personality.
• Clear CTAs: Every section encourages exploration.

Shopify Terms and Conditions

Template: Shopify Terms and Conditions

The design follows Shopify’s clean, corporate branding — minimalistic, readable, and trustworthy. The use of white space and soft gradient backgrounds on the hero banner creates a calming, professional first impression. CTAs are bold and consistent (black buttons with white text), providing strong visual contrast. The typography is balanced and reinforces a sense of credibility.

Strengths

• Clear call-to-action from the beginning
• Step-by-step guidance makes it less intimidating
• Modern, clean aesthetic builds 
• Includes FAQs, which reduce bounce rate by handling objections
• Great integration with Shopify’s overall ecosystem
• Social proof (rating average) adds credibility

FRSecure Privacy Policy

The page uses a dark-themed layout with bold color accents, especially the CTA buttons (“Contact” and “Incident Response”), which are vibrant and eye-catching. The overall design feels professional, secure, and serious — fitting for a cybersecurity company. However, the body content (white background with black text) keeps things readable and avoids visual fatigue.

Strengths

• Professional tone and trustworthy design — ideal for B2B cybersecurity or compliance-oriented businesses.
• Clear, legal-sounding language without unnecessary complexity
• Important external links (Google Ads settings, Microsoft privacy) are embedded for user control and transparency.
• Strong footer design boosts navigability and SEO.
• Contact and support information is very accessible.

Acceptable Use Policy Template

Template: Acceptable Use Policy Template

The template offers a clean and professional look, appropriate for a B2B compliance-focused offering. The teal gradient background, combined with the abstract digital motif, reinforces the tech/security theme effectively. The use of white space helps emphasize the form and main message. The CTA button ("Get Your Template Now!") stands out with a bright orange color, drawing attention instantly.

Strengths

• Strong CTA placement: Above the fold and visually distinct.
• Trust-building content: Mentions of well-known compliance standards like PCI DSS, GDPR, and ISO 27001 lend credibility.
• Global contact options: Offers reassurance that support is international and accessible.
• Clean design: Professional and uncluttered—ideal for a compliance audience.

Asphere

Template: Asphere

The design is clean, professional, and modern, with a clear color contrast between the deep maroon header and the light form background. The font is legible, and the use of whitespace helps reduce visual clutter. The branding is subtle yet present (logo and consistent color palette), supporting credibility and trust.

Strengths

• Trust elements: Includes privacy/cookies/legal links, physical address, and data compliance certifications in the footer.
• Simplicity: Minimal fields required for submission – reduces friction
• Professional Tone: The language and styling reflect a B2B legal-tech audience.

GOAT

Template: GOAT

The design is modern and minimalistic, with a strong brand presence (GOAT’s signature aesthetic with clean typography and ample white space). The visual hierarchy is clear, thanks to bold headers and subtle subheadings. The floating sneakers at the top grab attention and reinforce the product context.

Strengths

• Comprehensive coverage: Includes everything from shipping to tax documents, seller issues, and promotions.
• Clear categorization: Easy for users to locate help based on needs.
• Strong branding: Consistent with GOAT’s visual identity.
• Mobile-friendly: Optimized for various screen sizes (especially important for GOAT’s app-driven users).
• Search-first navigation: Encourages self-service.

Hiut Denim

Template: Hiut Denim

This template is bold, editorial, and brand-aligned. The oversized headline (“Returns + Exchanges”) immediately draws attention and creates a confident, transparent tone. The minimalist aesthetic, white space, and strong contrast make the content easy to digest. The photo at the bottom reinforces a lifestyle-focused, emotional brand connection.

Strengths

• Brand voice: Tone is personal, warm, and customer-first (“Only when you are happy, can we be”).
• Simplicity: Straight to the point without jargon or legalese.
• Visual storytelling: The inclusion of lifestyle imagery humanizes what’s usually a dry page.
• Clear guidance: The distinction between UK and international returns is clearly made.

Terre Bleu

Template: Terre Bleu

The page maintains a clean, brand-consistent aesthetic with a calming blue color scheme that aligns well with Terre Bleu’s lavender-based brand. The large bold header (“SHIPPING & RETURN POLICY”) is easy to locate, and font choices are highly readable. However, it’s a bit text-heavy and lacks visual enhancements like icons, bullets, or section dividers that could make the page more engaging.

Strengths

• Simplicity: Short and to the point. All key details are above the fold.
• Tone clarity: Communicates limitations (no refunds, only exchanges) in a professional, matter-of-fact way.
• Support access: Email provided for assistance with exchanges.
• Consistent branding: Footer, fonts, and layout match the rest of the site.

Contact Us 2

This template delivers a fresh, energetic vibe thanks to the gradient space-like background and playful arrow graphics. The headline “It’s time to build something exciting!” is both engaging and motivational. The contrast between the dark backdrop and bright white contact form helps the form pop visually, drawing users directly to the call to action.

Strengths

• The striking hero section immediately draws attention
• Contact info is clear and accessible
• Form is compact, functional, and inviting
• Testimonial adds social proof right where users are deciding to reach out
• Good mobile-readiness (based on layout logic)
• Strong brand personality throughout

How to Generate Your Shipping Policy Content

Creating your shipping policy doesn’t have to start from scratch. Here’s how to generate content that’s clear, trustworthy, and tailored to your store:

Look at Competitor Examples for Inspiration

Search for shipping policies from stores in your niche. Observe how they explain delivery times, regions they ship to, and how they handle lost packages. This helps you understand common expectations and industry standards.

Use Free Shipping Policy Generators

Several tools can help you create a starting draft based on your business info:

• Shopify’s Policy Generator
• Termly, PrivacyPolicies.com, or GetTerms.io

These are a great way to produce boilerplate text that you can customize further.

Leverage AI Writing Tools (Like ChatGPT)

Use AI to tailor your shipping policy based on your location, shipping carriers, return terms, and delivery speed. Example prompt:

• “Write a Shopify shipping policy for a US-based clothing store offering free shipping on orders over $75, with 3–5 day delivery via USPS.”

Include the Essentials

No matter how you generate the content, make sure it covers:

• Processing times
• Shipping carriers and regions
• Cost breakdown (free, flat-rate, or carrier-based
• Handling of delays, lost, or damaged to packages
• International shipping terms (if applicable)

Stay Transparent and Honest

Avoid making promises you can't consistently keep (like “next-day shipping” if it’s not guaranteed). Clarity reduces customer complaints and builds trust.

[ecom-global-block]ecom-shopify-commerce-coach-block[/ecom-global-block]

To sum up

In short, investing the time and effort into creating a Shopify Shipping Policy will make it easier to ensure the transparency of your store. We hope this blog helps you come up with an effective and informative shipping policy for your Shopify store.

If you have any questions, contact us via EComposer.

=================

Add EComposer Next generation page builder Here

Follow Us on Facebook

Join Official Community