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How to solve the Icon does not appear/ wrongly appear to be the one you uploaded

As you upload the icon, it appears that another one with a different color and other details is displayed. The size of the icon or the amount of HTML code that is taken directly from the file that you upload is the main aspect that could cause such a situation.

To solve the issue, please follow two steps below:

  1. Please resize the icon via this tool. Just open the link and upload your icon to resize, then download it.
  2. Reupload the new icon in EComposer to make it work as normal.
How to solve the Icon does not appear/ wrongly appear to be the one you uploaded — Overview (Screenshot 1)

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